ServeTech Global

Case Study: Losfondos

About Project

LOSFONDOS is a global lost & found platform designed to connect owners with finders of lost items. Whether it’s a phone, laptop, headphones, wallet, or backpack, each item registered on the platform receives a unique QR-code—either digital (for lock screens) or physical (as a sticker). If the item is lost, anyone who finds it can scan the QR code and instantly contact the owner, making the return process simple, fast, and secure.
Losfondos
Tech / Security / SaaS
UI/UX Design & Web Development
Custom Web Application

Project Desciption

Bridging the gap between usability and functionality through user-centered design.
Losfondos approached us with the goal of building a sleek and intuitive investment management platform that would simplify financial tracking for both beginner and experienced users. Our focus was to create a user experience that feels trustworthy, professional, and easy to navigate. We began with in-depth user research, market analysis, and persona development to understand the different types of users engaging with investment platforms. From there, we developed clean, minimal wireframes and designed dashboards that presented real-time performance data, investment breakdowns, and user activity summaries in a clear and digestible way. Every element—from typography and layout to color palette—was carefully chosen to convey reliability and clarity.

Scalable UX solutions built for performance, trust, and long-term growth.
Our design process prioritized accessibility, responsiveness, and flow. We implemented interactive components such as intuitive onboarding screens, helpful tooltips, and smooth transitions to improve engagement. To ensure a consistent and scalable interface, we created a custom design system and component library that supported the brand’s visual identity while making future development seamless. Features like secure logins, dark mode, smart alerts, and personalized user insights were integrated with a mobile-first approach. The final result delivered not only a visually appealing product but also a platform that users could trust to make smarter financial decisions—positioning Losfondos as a standout solution in the investment tech space.

Our Design Approach

  • Conducted in-depth user research and market analysis

  • Designed clean dashboards for real-time performance tracking

  • Focused on mobile-first design and responsive layouts

  • Prioritized accessibility and user trust through visual design choices

The Challenge

LOSFONDOS needed a user-friendly interface that could educate users on the product, simplify the item registration process, and ensure secure communication between the finder and the owner. The platform needed to feel trustworthy, tech-savvy, and highly accessible across devices.
To meet these goals, we started by mapping out the core user journeys—starting from item registration to the moment a lost item is successfully returned. We focused on designing intuitive navigation, informative tooltips, and smart prompts that guided users effortlessly through each step. Security and trust were central to the experience, so we implemented a clear verification system and communication flow that protected user data while allowing seamless interaction between finders and owners. Responsive design principles ensured the platform worked flawlessly across mobile and desktop, while a clean, modern interface reinforced Losfondos’ identity as a reliable and forward-thinking solution for lost item recovery.

Our Solution

We partnered with the LOSFONDOS team to deliver a full-stack solution from design to development. Our approach focused on:

🔍 Streamlined UX for fast item registration and QR code management

📱 Responsive UI for mobile-first users

🔒 Security-focused contact flow to protect user identities

📊 Dashboard for tracking and managing multiple items

📦 Scalable architecture to support global expansion

Key Features Developed

  • Custom QR Code Generator: For both digital lock screens and physical sticker versions

  • Secure Messaging System: Allows communication without revealing personal info

  • Multi-Item Dashboard: Users can manage and edit multiple registered items

  • Lost Mode Activation: Turns the QR code into a “Found” status with contact instructions

  • Multi-language Support: Designed to reach international users

Our Workflow

We follow a structured yet flexible workflow that ensures every project is approached with clarity, creativity, and precision. From understanding your goals to delivering high-quality design solutions, each step is tailored to meet your unique needs. Our process is collaborative, transparent, and focused on creating user-centered experiences that drive real results.

Discovery & Planning

We start by understanding your business, goals, and target audience. Through discussions and research, we define the project scope, objectives, and success metrics.

Strategy & Structure

Based on our insights, we develop a tailored strategy and outline the structure of the project. This includes conceptual planning, information architecture, and defining key deliverables.

Design & Development

Once the foundation is set, we move into the creative or technical execution phase—depending on the project. Whether it’s designing visuals, developing a website.

Review, Launch & Support

Before launch, we conduct final reviews and quality checks. After approval, we deliver the final product and offer ongoing support if needed.

Results & Impact

The redesigned platform delivered measurable improvements in user engagement, retention, and satisfaction. Clients reported a noticeable increase in confidence when using the product, particularly due to the clear visuals and simplified workflows. Our scalable design system also allowed Losfondos’ internal team to quickly build new features without breaking the UI consistency.

Impact Summary:

  • 40% reduction in onboarding time

  • 30% increase in daily active users within 3 months

  • Positive user feedback on visual clarity and ease of use

  • Scalable design system enabled faster development cycles